Settings and your plan in WP Provider Translate

Everything you set up for WP Provider Translate lives on one page: WP Provider Translate → Settings. It shows your connection and plan, your languages, the language switcher, addresses per language and the translation status. This page walks through it from top to bottom, explains how to read your plan usage, and shows where else you see translation progress.

Your first visit after connecting

Right after you connect your site, the settings page opens with one step at the top: Which languages do you want? It names your site’s language and has the language list. Choose one or more languages and click Save and start translating. The third step, See it on your site, shows your home page being translated; Done takes you to WP Provider Translate → Pages, where the other pages appear as they are translated. From then on the rest of the settings page is in use. The details are in choose your languages.

Connection and your plan

The Connection section shows the account the site is connected to (Connected to the account …). Usage and team opens your account. What your plan means for your site is in the strip at the top of every WP Provider Translate screen, with a button to change the plan: see change your plan.

Test connection checks that the site can reach the translation service and that the service accepts it.
Disconnect ends the connection. Translations already on your site stay; new text is no longer translated.
Staging and local copies say This is a copy (staging or local) of … instead and use the same account.

When your plan is full

New text waits. The settings page shows New text is not being translated: … with the reason. Everything already translated stays on your site and keeps working.
It goes on by itself. After you upgrade or your plan has room again, translation continues within a minute or so; you don’t have to do anything.
Pages that don’t fit. A page is shown in a language only once all of it is translated. If a page needs more room than your plan has left, WP Provider Translate → Pages says Does not fit in your plan: needs …% of it, and the strip at the top says how many new pages are not translated.

Languages

Site language

The language your content is written in. Pick it from the list. It is usually set correctly from your WordPress language.

Translate into

The languages your site is translated into, as a list. Each shows its own name, its address (such as /es/ or its own domain) and its status:

Live: all of the site’s texts are translated into this language.
Being translated 40%: work is under way.
Waiting for the first pages: the language was just added.
Starts when you save: added, but not saved yet.

Use the arrows to move a language up or down (the order of the language switcher) and Remove to take it out, with Undo right after. Removed languages keep their translations. Add a language finds a language by its English name, its own name or its code. Next to the list you read Your plan includes … languages. You can add more than that: a language marked Not in your plan is shown to visitors, but is not translated automatically until you upgrade; you can translate it yourself under WP Provider Translate → Translations. Click Save Changes to apply. Step by step: choose your languages.

Frisian and Brazilian Portuguese

Frisian (Frysk) can be your site language or a language you translate into. It lives at /fy/ (or its own domain), uses WordPress’s Frisian language, and has the Frisian flag. Find it by typing “Frysk”, “Frisian” or “fy”.
Brazilian Portuguese (Português (Brasil)) is its own language next to Portuguese, at /pt-br/, with WordPress’s Brazilian Portuguese and the Brazilian flag. Find it by typing “Brasil”, “Brazil” or “pt-br”. Portuguese at /pt/ is European Portuguese.

How visitors switch language: a floating switcher (Bottom right or Bottom left) that only shows when no other switcher is on the page, Show flags, and whether the name is the Full name, the Code or Flag only. See language switcher in the menu and language switcher options.

Address per language and Pages per language

Address per language gives a language its own domain instead of a folder. See a domain per language.
Pages per language sets which pages exist in which language, for many pages at once. See images and content per language.

Status

At the bottom you see how many translations each language has, the queue (not sent, waiting, failed), a note if WordPress language packs could not be installed, and how far the plugin is with Translating the whole site. Failed texts are retried automatically; Retry failed now does it at once.

The last line says how background work runs on your site. Translations are processed when someone visits your site, so on a quiet site they may take a while is normal for most sites. If your host runs WordPress’s scheduled tasks for you, it says Translations are processed on a schedule by your server. See how translation runs.

Translation status on each page and post

In the Pages and Posts lists, a Translations column shows per language how much of each page is translated, such as ES 80%, with (… to review) when a translated text’s original has changed. Click a language to open its translations. Pages written in one language say Written in ….
On the edit screen, a Translations box shows per language how many texts are translated (12 of 15 texts) and how many you corrected, with Edit translations and View. A page that isn’t published yet says Translated automatically once published.

Report a problem

Something not translated, a page that looks wrong, a setting that doesn’t work? Go to WP Provider Translate → Report a problem (also in the bar of the live editor, where the page and language are filled in for you).

Under What went wrong?, describe what you see.
Page is the address where it happens.
Your email is filled in so we can reply; leave it empty if you don’t want a reply.
Technical details (recommended): versions, theme, plugins and the plugin’s state. Open Show exactly what is sent to see all of it. No keys, passwords or visitors’ data are included. Untick it to leave the details out.
Click Send report. You see Thank you. Your report (#…) has been sent.

Reports go through your site’s connection, so the site must be connected. More on what is shared: privacy and what is sent.

Troubleshooting

“New text is not being translated”. Your plan is full. Change your plan with the button in the strip, or remove a language; translation goes on by itself once there is room.
“This server’s clock is … minutes off.” The translation service only accepts requests with the right time. Ask your host to fix the server time.
“The translation service refused this site.” Disconnect and connect again.
“The translation service could not be reached.” The site tries again by itself, at the time shown. Your pages keep working and show your site language where a translation is missing.
“Connect this site first; reports go through the connection.” Connect the site, then send the report again.

For developers

wp wpprovider-translate status shows the languages, the crawl and the queue.
wp wpprovider-translate retry queues failed texts again.
All commands: WP-CLI reference.